FAQ - CAMPING LA SOURCE AVEYRON
Welcome to our FAQ page! You will find essential information to prepare your stay with all serenity. Whether it’s for reservations, payment options, available facilities or nearby activities, we have gathered here the answers to the most common questions.
If you do not find the information you are looking for or have a specific request, our team is at your disposal. You can contact us by phone at +33565660562 or write to us via the form at the bottom of this page.
Whether you choose a mobile home or a chalet, our rentals offer you great comfort in a green setting. For a successful camping holiday, we offer spacious camping pitches for your motorhome. If you prefer a stay in nature, our water park with heated pool will delight the whole family. For a weekend or an extended stay, we guarantee comfortable and unforgettable holidays.
We look forward to welcoming you and making your stay an unforgettable experience. See you soon at Camping La Source!
General Information
Arrivals for vacationers in location are possible from 2:30 pm, while for accommodation, they start at 4 pm. Regarding departures, camping pitches must be vacated before 12h, and accommodations before 10h.
Want to enjoy your stay longer? We offer an option to arrive earlier or leave later, depending on availability. Do not hesitate to contact us to learn more and extend your moment of relaxation!
Sunêlia La Source is open from 20 June 2025 to 14 September 2025.
The campsite has free WI-FI access, only at the reception, swimming pool and restaurant.
June 20 to July 12 and August 23 to September 14:
- Accommodation: Minimum stay of 2 nights.
- Camping pitches: Minimum stay of 1 night.
July 12 to August 23:
- Accommodation: Minimum stay of 7 nights.
- Camping pitches: Minimum stay of 1 night
During the high season (12 July to 23 August), arrivals and departures for accommodation are possible only on Saturdays.
Yes, each pitch or accommodation has a parking space. Additional vehicles can be parked in a dedicated car park, subject to an extra charge.
Yes, our friendly team is fluent in both French and English, and will be happy to help you with these languages.
At Camping La Source, we do not provide sheets to guarantee better hygiene, offer more freedom to our holidaymakers and reduce our environmental impact, but disposable sheets are available for sale on site.
Sheets not provided: think of adding them to your suitcase!
Why aren’t the sheets provided?
At Camping La Source, we have chosen not to provide the sheets in order to guarantee better hygiene and leave everyone the freedom to use their own bed linen. Bring your sheets, it is the assurance of optimal comfort with linen that suits you perfectly.
This approach is also part of an ecological and practical logic. By limiting industrial washes, we reduce the consumption of water and detergents while minimizing our impact on the environment.
For those who do not want to clutter up, we offer disposable sheets for sale, a practical solution for a stay without constraint.
So think of bringing your own or opt for disposable sheets available on site!
bookings and payments
You can book directly on our website, by phone at +330565660562, or by sending us an email via the contact form below. Our team is at your disposal for any assistance!
We accept the following payments:
- Credit cards (Visa, Mastercard)
- Bank transfers
- Cash payments upon receipt
- Cheques (to confirm your stay with a deposit; to be sent to the following address: Presqu'île de Laussac, 12600 Thérondels)
- Holiday Vouchers (digital and physical)
Yes, a deposit of 30% of the total amount of the stay is required to confirm your reservation.
Our simplified cancellation policy:
More than 60 days before the start of the stay: refund of the deposit, less the booking fee (19 € for accommodation and pitches) and possible cancellation insurance.
Between 60 and 15 days before the start of the stay: the deposit is retained.
Less than 15 days before the start of the stay: the entire amount of the stay is charged.
You can also subscribe to our cancellation guarantee option for a refund under certain conditions. For more details, please consult our General Terms and Conditions of Sale (CGV).
Changes to your reservation (such as dates or type of accommodation) can be requested in writing (email or mail) and are subject to availability. If changes cannot be made, the initial booking conditions will remain in effect, or you may cancel your stay according to our cancellation policy.
Yes, we offer discounts for extended stays. Don’t hesitate to check out our current offers.
Rules in the Campsite
Smoking is prohibited in the following areas:
- Inside the restaurant
- At the pool
- Inside mobile homes and other accommodation
- In the playground
- In all indoor common installations
Yes, all our accommodations accept pets for an extra 5 € per day. Pets must:
- Be kept on a permanent leash
- Be monitored and not left unattended
- Be accompanied by their owners to clean after them
Due to the abundant vegetation, campfires are not allowed on site; however, charcoal barbecues are permitted.
Yes, the hours of silence are from 23:00 to 7:00. During these hours, we ask all guests to limit noise nuisance in order to ensure a peaceful environment for all.
Day visitors are allowed but do not have access to the pool. If your visitors wish to stay overnight in your accommodation, please notify the reception so that they are added to your reservation and charged accordingly.
Children must be supervised at all times by a responsible adult, especially around the pool and playgrounds.
The pool is not supervised. Children must be accompanied by a responsible adult at all times. Proper bathing gear is required (shorts and clothing are not allowed) and running or diving is prohibited.
We encourage recycling and have bins for glass, plastic and household waste throughout the campsite. A compost bin is also available for organic waste to reduce the environmental impact. Please dispose of your waste responsibly.
facilities and services
Yes, we have a beautiful swimming pool for your enjoyment. Please note that this space is not monitored and children must be accompanied by a responsible adult at all times.
Yes, we have:
A restaurant serving delicious meals and snacks
A small bakery with fresh bread and pastries to order the day before for the next day
A grocery store offering a selection of basic necessities
We offer a range of services to make your stay enjoyable:
A minigolf for fun moments with family or friends
A laundry room with washing machines and dryers
Modern sanitary facilities cleaned regularly
Chemical discharge points for motorhomes
Activities and Surroundings
We offer a variety of activities for all ages, including:
Minigolf for family fun
Swimming pool to cool off and relax
Playgrounds for children
Pétanque, a must for French leisure
Ping-pong for friendly competitions
City-multisport stadium for playing basketball, football and other sports
Pool table for convivial moments
In high season (July and August), an exciting entertainment program.
Yes, during the months of July and August, our entertainment program offers many activities for children, such as:
A mini club with creative workshops
Outdoor games and group activities
Evening entertainment, such as mini-discos and shows
Here are some must-see sites to discover around our campsite:
Laussac Peninsula: An ideal place for hiking and swimming, with a panoramic view of the lake of Sarrans and a chapel of the eleventh century.
Rocher de Turlande: A geological site offering exceptional views of the Truyère valley.
Château de Valon: A medieval castle to discover, with guided tours available.
Gorges de la Truyère: An impressive place for hiking, offering magnificent landscapes and a rich local fauna.
Special Requests and Additional Options
Yes, we offer a baby pack that includes a bathtub, a bed with mattress and a high chair:
Low season: 15 € per stay
July and August: 28 € per stay
Yes, refrigerators are available for campers, subject to availability.
Yes, the end of stay cleaning fee varies depending on the accommodation, ranging from 69 € to 89 €. If you prefer not to add this fee, we ask that you leave the mobile homes and lodges in the same state of cleanliness as at your arrival.
Yes, with our location choice option you can select your preferred location for €35. After receiving payment we will contact you to confirm availability and discuss your preferences.
Yes, you can pre-order fresh bread, croissants and pastries at the reception. Orders must be placed the day before 6pm for a withdrawal from 8h30 the next morning.